FAQs

Can I use this on cats? 

Yes! The Fur Hero™ was designed with cat hair in mind, especially if you own an outdoor cat prone to collecting burrows or debris in their fur.  

 

How do I hold my The Fur Hero™

There is no one way to hold the Fur Hero™. Some individuals feel most comfortable using the finger holes, while others enjoy palming it. It really comes down to preference and comfortability. 

 

How do I remove the blade from my Fur Hero / How do I clean my Fur Hero?  

TO CLEAN

The Fur Hero™ should be cleaned after each use on your pet.

Remember that fur build-up can occur inside the blade. Therefore, we recommend checking the blade once or twice while grooming your pet.

 

To clean The Fur Hero™, you will need to remove the blade:

STEPS TO REMOVE THE BLADE

To remove a blade from The Fur Hero™, locate the half circles at the end of the comb.

While holding the comb upside down, gently push the teeth (with the half circle) away from the handle part.

This pressure will slide the teeth away from the comb portion of The Fur Hero™, including the blade.

Note that the blade will stay secure within the comb.

Once the teeth have been removed from the comb handle, gently tap the teeth on a solid surface, and the blade will slide out.

You can now easily clean the comb and replace a blade.

 

Can I use my Smooth 'n Groom Fur Hero™ as a brush for my pet's entire coat?

It is important to remember that The Fur Hero™ contains a 2.25" blade designed to remove eye gunk, matted fur, and tangles and debulk the coat. Do not use it as a typical pet brush to straighten fur. 

 

Is there a specific way I should brush?

Make sure to brush with the grain of the fur. Going against the grain will result in an uneven finish. Also, it is more comfortable for your furry friend when you brush with the grain. 

 

Where can I buy replacement blades?

Yes! The Fur Hero™ will come prepped with a blade for immediate use. However, additional blades can be purchased on our website at any time.

What pets should I avoid using this on?

We recommend avoiding use on pets with double coats. We have found that their fur does not tangle or mat easily, and their coat does not benefit from The Fur Hero™.