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Shipping & Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That is why we proudly offer free shipping. 

LOST/MISSING PACKAGES

Smooth 'n Groom is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

United States

8-14 Business days

Canada, Europe

8-15 Business days

Australia, New Zealand

8-15 Business days

Central & South America

10-20 Business days

Asia

8-15 Business days

Africa

15-30 Business days

 

Max delivery time – 30 business days.

*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

Patent Protected

Our Products are Patented

Free Shipping

We Offer Free Shipping or $3.99 Express Tracked Shipping

Veterinarian Approved

Our Products are Veterinarian Tested and Approved!

30-Day Guarentee

30-Day Money Back Guarantee